Shipping & Returns

SHIPPING POLICY

IMPORTANT: All sales are final and non-refundable.

SHIPPING



We offer free ground shipping for all orders that are headed to any destination within the continental United States.


All in-stock orders are shipped within 1 to 3 business days and as soon as possible. Please note that we do not ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM CST on weekdays will not ship until the next business day.

Since all of our products are handmade in small batches, occasionally items have a delayed shipping date. You’ll see this on the product page, and we’ll remind you again in your order confirmation email. We are not able to expedite these orders, but will ship out to you as soon as we can.


Feel free to reach out to us yumi.studioteza@gmail.com if you have any questions!

We’d love to help!


 

Return & Exchange Policy

IMPORTANT: All sales are final and non-refundable.


We hope that you love your new STUDIO TEZA products! As Artisan products are unique, handcrafted, and/or specially designed by artisans, we do not offer refunds, exchanges or refunds of any kind on any items offered our store.


We provide pictures, dimension and videos for you to inspect all items carefully before purchasing them. Many items that we carry are hand-made and may have imperfections that might appear to be defects.  These are not to be considered as defects and are features of the manufacturing artisanne process.


Your support and satisfaction is our number one priority. Please let us know how we can improve the online item visualization previous to your purchase.


Once again- All sales are final, No exceptions.

 

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